Crime Scene Cleaning Careers

Department: Operations 

Job Title: Administrative Assistant 

FLSA Status: Non-Exempt 

Reports To/Chain of Command: On-site Supervisor, General Manager; Owner of Spaulding Decon 

SUPERVISORY RESPONSSIBILITY: None 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Able to work independently, 
• Abide by all OSHA, DOH, and company safety rules and regulations. 
• Requires ability to have emergency phone lines forwarded to employee during business hours, after business hours and weekends. 

• Have knowledge on all equipment used by Spaulding Decon, which you will receive training for. 

Job Description Summary  

Essential duties and responsibility include the following but are not limited to listed items as other duties may be assigned: 

• Answering customer questions, providing information, taking and processing orders and addressing complaints 

• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries 
• Compiling, maintaining and updating company records 
• Managing office inventory and working with vendors to ensure the regular supply of office materials 
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies 
• Compiling and maintaining records of office business transactions 

• Operating office equipment including printers, copiers, fax machines and multimedia instruments 
• Understand administrative tasks associated with remediation, tasks of hazmat in residential homes, offices, apartments, privately owned vehicles, company vehicles, police vehicles, and in open spaces.   
• Job also entails non hazmat understanding of painting, company vehicles, stocking and receiving supplies, and participating in community relations. 
• Attend and participate in daily On-site Job safety and hazard meetings. 

• Knowledge of personal protective equipment found in 29 CFR1910.132 through 1910.138.  

To perform this job successfully; an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Qualifications and Requirements 

To perform this job successfully; an individual must be able to perform each essential duty satisfactorily. The Knowledge, Skills and Abilities (KSAs) listed below are representative of the KSAs required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• High school diploma or equivalent required 
• Previous experience in a secretarial/administrative role  

• Excellent organizational, time management and communication skills 
• Ability to use word processing applications and document management software with a minimum typing speed of 60 wpm 
• Working knowledge of basic bookkeeping 
• Strong interpersonal skills and adaptability  

Reasoning Ability 

• Apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.  
• Deal with and resolve issues involving several concrete variables in standardized situation. 

Required Training 

• Bloodborne Pathogens per OSHA requirements. 
• Knowledge of personal protective equipment found in 29 CFR1910.132 through 1910.138.  
• Spaulding Decon, training/orientation – Accident Prevention Program upon initial hire  

Annual Training 

Spaulding Decon Accident Prevention annual refresher 

Education and Experience 

• Administrative experience. Equivalent combination of education and experience is accepted. 

Certifications 

N/A  

Work Activities 

• Abide by all OSHA, and company safety rules and regulations. 

• Type memos, correspondence, reports, and other documentation. 
• Have knowledge on all equipment used by Spaulding Decon, LLC including but not limited to: air monitoring, sampling, power tools, negative air machine, flood pumper, etc. 
• Follow written protocols for the clean-up, removal, and disposal of residue from methamphetamine drug labs.  
• Follow written protocols on removal, cleaning, and disposal of bodily fluids, blood, mold, animal feces/carcasses, sewer debris, and sharps (hypodermic needles). 
• Answer phones as needed, obtain client information, arrange appointments, answer inquiries, take messages for owner or employees and record name, time of call, nature of business and person called upon. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly required to hear, talk, walk, drive, lift and clean. 
• Climbing stairs, squatting or kneeling. 

• Occasionally lift and/or move up to 20 pounds. 
• Vision requirements include close, distance, color, peripheral, depth perception and the ability to adjust focus. 
• May be required to drive long distances (typically less than 300 miles) and stay in accommodations until jobs are complete. 

Mental Demands 

• While performing the duties of this class, employees are regularly required to use oral and written communications skills; read documents or instructions; analyze and solve problems; observe and interpret data or information; use math and mathematical reasoning; learn and apply new information or skills; perform detailed and precise work; and meet time-sensitive deadlines.  Able to cope with graphic and traumatic bio-hazardous scenes, and cadaver and chemical odors. 

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed in this position.  Additional duties may be assigned. 

To apply send a cover letter and resume to resumes@spauldingdecon.com

As one of the nation’s leaders in the crime scene cleanup industry, we at Spaulding Decon are committed to providing a thorough, hassle-free cleanup experience for individuals and businesses across the country. Using our proprietary cleaning products and state-of-the-art tools, we can restore homes and businesses alike – no matter what the cause of the damage and grime. In fact, we have provided a wide variety of cleanup services and related support for more than a decade, including: hoarding cleanup, accidental death, suicides, general biohazards, viral disinfections, drug lab cleanups, water damage restoration, and mold remediation. 

Those already certified in mold remediation are desired. Solid work history and no criminal background required. PART-TIME, TEMPORARY, ON CALL. 

• MUST live within 30 minutes of the office  
• MUST be able to work nights, weekends, and holiday  
• Hep B Shot – at least the first of the three-shot series  

• Clean cut, drug-free, be able to pass a background check  
• Ability to work in personal protective equipment – a respirator, Tyvek suit, gloves, and rubber boots are required on the majority of our jobs  
• Ability to do physical work and can lift 50lbs or more- moving furniture, removing flooring, cleaning, scrubbing, moving equipment, etc.  
• NO CRIMINAL HISTORY  
• Must be able to lift 50 lbs. unassisted  

• GOOD DRIVING RECORD  
• No more than 2 visible tattoos  
• Appearances matter- making a good impression on our clients is important! Be neat and clean cut. Being clean-shaven is also important since the safety equipment we wear requires limited facial hair  

Job Types: Part-time, Temporary 

Pay: $15.00 – $18.00 per hour 

If you are interested in this position, email your resume to resumes@spauldingdecon.com

About You:

We are seeking a driven individual that is motivated by client satisfaction and continued success to join our Marketing at our Tampa FL office.

The Digital Strategist will work on integrating digital assets, raising brand awareness, collaborating on marketing campaigns, leading digital activation projects, and measuring the efficiency and effectiveness of digital channels. They will work with an internal marketing team that values collaboration and accountability.

The Digital Strategist will provide transparent insight on all data key points that is clear to understand, as well as improving digital performance of campaigns. They will be consistently monitoring and improving upon overall website data, focusing on SEO metrics, managing of A/B testing, and content strategy.

Essential Duties:

Drive website traffic and acquire leads.

• Manage metrics measuring digital programs success and optimize programs.
• Provide expert POV to team and executives around evolving digital best practices.
• Stay up to date with digital technologies developments.
• Review, Optimize and Improve SEO metrics for website for both national and local pages.
• Review PPC metrics on a national and local level; analyze and report on the data found
• Analyze web traffic metrics and suggest solutions to boost web presence
• Monitor SEO/SEM, marketing and sales performance metrics to forecast trends
• Conduct keyword research according to the latest keyword research strategies
• Optimize lead nurturing process and marketing automation through content, social channels, and email
• Propose new and improved ideas on inbound marketing campaigns
• Measure site traffic, identify and evaluate new digital technologies and optimize marketing campaigns, email marketing, social media, and display and search advertising using web analytics tools
• Manage improvement of current digital marketing campaigns, including web, SEO/SEM, social media and display advertising.
• Have hands-on experience with WordPress and creating, editing front-end
• Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
• Identify trends and insights and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute and measure experiments and conversion tests.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Required Education and Experience:

• Education and/or Experience:
• Bachelor’s degree (B. A.) from four-year college or university; or two or more years related experience and/or training; or equivalent combination of education and experience.
• Computer Skills:
• Above average computer skills, more focus on digital marketing experience regarding SEO, PPC; (Google Tag Manager, Google Analytics, Google AdWords, Bing, SemRush, Moz, BrightLocal, etc.)
• Google Certified in AdWords and Analytics would be ideal.

•  (intermediate or higher level)

Benefits include a competitive starting salary, Health, Dental, Vision, PTO programs and the

To apply send a cover letter and resume to franchise@spauldingdecon.com

About You:
Franchise Development Manager partners with the CEO in the management of the full life cycle of a
franchisee from prospect to approval. This position will play a key role in contributing to the
development of the company’s emerging franchise program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned.
• Research, analyze and create targeted list of prospective candidates based on our ideal
candidate profile(s) and use to gauge interest in the Spaulding Decon franchise
opportunity
• Conduct initial outreach to prospective franchisee leads and provide information about
the franchise process and requirements.
• Manage and maintain prospect information in our Franchise Soft Management (FSM)
System
• Manage the information flow of prospective candidates through the entire franchise
process, ensuring all documentation is received, accurately maintained, and
qualifications have been met.
• Review franchisee applications and submit suitable franchise candidate file for review.
• Prepare franchise candidate file for CEO approval.
• Schedule and coordinate the Discovery Day
• Research and report on market information and determine market availability.
• Organize franchise industry conferences and tradeshows, coordinating with vendors,
shipping of booth, equipment, marketing and other materials.• In partnership with the CEO, the creation and maintenance of materials, presentations,
content and communications to support the lead generation and education process
(both for franchise and non-traditional development opportunities)
• Manage development pipeline of existing and prospective franchisees to move them
along in the sales process.
• Other duties and/or special projects as assigned in response to changing business
conditions and/or requirements.

Qualifications:
• Ability to align with company values.
• Approximately two (2) to three (3) years of experience in sales or sales support, preferably in
a franchise organization
• Strong analytical skills with an in-depth understanding of contact center metrics
• Experience in managing outsourced call center operation.
• Excellent written and verbal communication skills with proven success collaborating with
all levels of employees and customers. Ability to prepare and present data-driven
presentations.
• Strong interpersonal skills to work across an organization to build strong cross-functional
relationships.
• Ability to prioritize and organize effectively and to manage multiple projects
simultaneously.
• Ability to make decisions and solve problems while working under pressure.
• Excellent Understanding of Microsoft Office

Personal Attributes:
• Goal oriented and executes with excellence.
• Passionate with a winning attitude in a competitive environment
• Willingness to be tactical to deliver results.

Communication Skills:
• Ability to read, analyze, and interpret technical journals, financial reports, and legal
documents. Ability to respond to common inquiries or complaints from customers,
regulatory agencies, or members of the business community. Ability to write speeches and
articles for publication that conform to prescribed style and format. Ability to effectively
present information to top management, public groups, and/or boards of directors.

Spaulding Decon offers a host of benefits, including health, dental, vision, PTO and a 401(k)
program.

Hours of operation for our Headquarters are Monday – Friday 8am – 5:00pm

To apply send a cover letter and resume to franchise@spauldingdecon.com

About You:

We are seeking a driven individual that is motivated by client satisfaction and continued success to join our Finance Team at our Tampa FL office.

This role is responsible for assisting the Finance department in creating accurate and timely financial records for the organization. This position reports directly to the Financial Controller.  This role is expected to maintain financial reports, records and general ledgers, prepare and analyze budgets and perform general bookkeeping. Additionally, responsible for billing activities, such as accounts payable and accounts receivable. 

Essential Duties:

• Reconciles processed work by verifying entries and comparing system reports to balances.
• Determines proper handling if financial transaction and approves transactions within designated limits.
• Charges expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.
• Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.
• Maintains accounting ledgers by verifying and posting account transactions.
• Verifies vendor accounts by reconciling monthly statements and related transactions.
• Posts customer payments by recording cash, checks, and credit card transactions.
• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.
• Performs other duties as assigned.

Other Responsibilities:

• Demonstrates a strong commitment to the mission and values of the organization.
• Adheres to the policies and procedures of the Premier Family of Companies
• Maintain Strict confidentiality of client, company, and personnel information.

Required Education and Experience:

• At least 2 or more years in accounting or bookkeeping role. Must have prior experience with A/P, A/R, bank reconciliations, and financial reports.
• Associate’s degree desired but may substitute experience for degree
• Working knowledge of Accrual Accounting
• Attention to Detail, thoroughness, organization, analytical
• Data entry skills, general math skills, accounting rules, financial software (QuickBooks Online)
• Must be dependable and reliable
• Microsoft Office Skills – Strong overall computer skills and strong Excel skills (intermediate or higher level)

Benefits include a competitive starting salary, Health, Dental, Vision, PTO programs and the

To apply send a cover letter and resume to franchise@spauldingdecon.com

About Us:  

Spaulding Decon is a privately held company started in 2005 specializing in the cleanup of life’s accidents. Our corporate office in Tampa, FL, is rapidly growing with 37 current franchisees nationwide with plans to expand to 100 by 2024. 

We are the premier provider of disinfection and biohazard restoration services across the country. 

We have been the pioneer in the most effective process of Covid 19 disinfection; hoarding, crime scene, tear gas, meth labs, and biohazard cleanups, water damage restoration, and mold remediation. We are a growing licensed, insured franchise leader with Lead Safe EPA Certification.  

In 2015 we started a home buying program for our customers that cannot afford to clean up or no longer want the affected property. We will buy the house with cash and allow them to walk away. 

There is no other franchise in the world that offers the selection of services that we do. We are quickly expanding across the country. Spaulding Decon Industries is now a national franchise. 

We have a plan to get our customers back to the things that matter quickly and hassle-free. 

We have a plan to accelerate your career! 

About the job 

Spaulding Decon is looking for a Franchise Business Consultant (FBC) that will provide consultation services and support to assigned Franchisees in the broad success areas of customer service, revenue growth, profitability, management growth, and staff development. FBCs actively seek to establish, train, advise and develop Franchisees per Spaulding Decon’s policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high Franchisee morale and business performance within the assigned locations. 

Major Duties and Responsibilities: 

• Prepare and complete check-in phone calls, virtual training sessions, and complete conference regularly calls to provide training in each area of support. All coaching sessions will need to be documented using our internal CRM for easy task follow-up. 
• As a thriving franchise, we improve overall customer service; FBCs must actively and consistently support all efforts to simplify and enhance the Franchise/customer experience, monitor franchisee performance through key performance indicators, and coach for improvement. 

Revenue Growth: 

• Successfully assist Franchise operations in continually providing advice and targeted training to maintain Spaulding Decon’s continued track record of competitive performance. 
• Utilize financial data to analyze key metrics while planning immediate and long-term goals. 

Staff Development: 

• Provide and ensure each Franchise utilizes the available resources to professionally train their staff to assist with customer service, revenue growth, and profitability. 
• Conduct bi-weekly meetings to provide system updates, instructional training and gather feedback from franchise owners. 
• Adapt to franchise needs based on assessment, and provide prescriptive training and resources to guide each franchise operation with customized training. This may be project-based or recurring. 
• Answer general business operation and development questions. 

• Utilize effective time management and operate with integrity to promote, advocate, educate and train regarding Spaulding Decon methods. 
• Engage in completing Company initiatives and assigned tasks in a timely and efficient manner. 

 Required Qualifications: 

• English language fluency required. 
• Ability to communicate complex ideas effectively, both verbally and in writing, with people clearly and professionally at all levels of the organization. 
• Must have “the Passion for Serving” Franchisees through consultative skills. 
• Ability to present and speak professionally to large groups. 
• Proficiency in Microsoft Office, including Microsoft Word, Outlook, Teams, Excel, and PowerPoint. 

• Proper representation of the company and etiquette while representing the brand is vital. Spaulding Decon strives to maintain our status as the most professional company in our industry. 
• A positive professional attitude for Franchisees, Team Members, and Colleagues is essential. 
• Proven competence in the areas of leadership and academics. 
• Participate in Discovery Day and Franchise Training and ongoing training program development. 
• Collaborate with the Coaching team to share best practices in coaching and connect Franchise Partners to subject matter experts throughout the brand. 

• Contribute to the ongoing documentation, training, and refinement of best practices. 

 Personal Attributes: 

• Goal-oriented and executes with excellence. 

• Passionate with a winning attitude in a competitive environment.   
• Willingness to be tactical to deliver results.  
• comfortable with being included in social posts and YouTube videos. 

  Communication Skills: 

• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.   
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members. 
• Ability to write speeches and articles for publication that conform to prescribed style and format.   
• Ability to effectively present information to top management, public groups, and boards of directors. 

To apply send a cover letter and resume to franchise@spauldingdecon.com