Spaulding Decon Tampa: Read What Our Customers Are Saying About Us

We lost our daughter and needed your services. We did all you asked of us and got you the... read moreWe lost our daughter and needed your services. We did all you asked of us and got you the insurance policy our daughter had through USAA. I have spoke with USAA. They are shocked you would not bill them. You instead bill my card for 4k during this AWFUL time. We were also told a much lower number than you charged us. 🙁 I feel like you were unethical with your business practices. I gave you our credit card as a LAST RESORT to cover any potential insurance shortage. You didn't even attempt to bill USAA after we took the time to go get you the policy before you even began working. You have made a horrible situation even worse. PUBLIC BEWARE if you are vulnerable... Spaulding Decon is just after a buck... and they don't care who they take it from. :(BTW ... Our daughter was a Veteran. You got us because you are Veteran Owned. Shame on you! read less

Very unpleasant management. Like REALLY unpleasant if you have a comment or concern.. To the point I was scared. And... read moreVery unpleasant management. Like REALLY unpleasant if you have a comment or concern.. To the point I was scared. And if you post a negative review or comment they will come at you hammer and tong, will call you a liar, try to figure out who you are and make you very uncomfortable (at best). They'll probably do it here. Keep checking back. read less

Gabe is an outstanding professional who has proven to be prompt, dependable, and knowledgeable. His customer service was impeccable... read moreGabe is an outstanding professional who has proven to be prompt, dependable, and knowledgeable. His customer service was impeccable by his commitment to getting the best possible results and involving us each step of the process.Having a problem with mold removal is a bit of a nightmare for a homeowner. But if you find yourself with this problem. Call Gabe and his crew for, positive and reliable service. read less

My parents had a death in their house last month that required an area of carpet to be removed. I... read moreMy parents had a death in their house last month that required an area of carpet to be removed. I will not go in to any further details as they are disturbing and quite graphic. Spaulding Decon was referred by another crime scene cleanup crew by the name of SERVEPRO of West Pasco & Hernando Co as they were unavailable to come out and provide their services. While Spaulding Decon came to the house and were very kind and professional; their exploitive nature of business is not.To my surprise and might I add, shocking surprise; we came to find out that their Instagram page posts pictures of crime scenes they cleanup in an effort to sell their services. These pictures are before and after their jobs, exploiting traumatic events that any family member or friend directly involved can look at. I find this to directly affect their ethics and practices as it is completely unacceptable to post these pictures without the persons affected consent. Just know this should you decide to use them.Again, I did not personally use their services but my parents did and I was there the day they came out to rip up the carpet. A month later and the carpet still has not been replaced. read less

I really appreciate what they done for my familyI would definitely recommend this company.

The people who came to my rescue were the most compassionate, efficient and kind people I have met in a... read moreThe people who came to my rescue were the most compassionate, efficient and kind people I have met in a long time. To Shannon, his kids and Gaby, THANK YOU!!! I would recommended the franchise in Aurora Colorado to anyone, without hesitation. read less

Fiona and her co-worker were professional and sensitive. This company works well with insurance, took the time to explain things... read moreFiona and her co-worker were professional and sensitive. This company works well with insurance, took the time to explain things (more than once) when we were overwhelmed and had a very quick response. Our family is extremely grateful!! read less

Spaulding came right out to get my mother back in her home for emergency care needed. Fiona and Thad did... read moreSpaulding came right out to get my mother back in her home for emergency care needed. Fiona and Thad did a wonderful job and very concerned about the situation. Thanks to them and the service. Highly recommend. read less

Spaulding Decon comes highly recommended. Shannon and his team dealt with not only the task at hand but more importantly... read moreSpaulding Decon comes highly recommended. Shannon and his team dealt with not only the task at hand but more importantly the human factor with respect, compassion, and understanding. They went above and beyond my expectations. read less

Spaulding Decon does one give away a year to one lucky resident of our county and the compassion, time, and... read moreSpaulding Decon does one give away a year to one lucky resident of our county and the compassion, time, and people all together do amazing work with these difficult type clean ups! Great work Spaulding Decon!!! read less

Fiona, Thad & Nico were terrific. So professional & incredibly nice when I was there bc of a death in... read moreFiona, Thad & Nico were terrific. So professional & incredibly nice when I was there bc of a death in the family. Fiona in particular went out in f her way to help & provide the best service ever. read less

Our family is enormously pleased with Spaulding Decon, they are among the few reputable companies around, they removed sixty seven... read moreOur family is enormously pleased with Spaulding Decon, they are among the few reputable companies around, they removed sixty seven years of hording and sterilized our parents home, and prepared the home for sale, and sold the home in a very reasonable time for a favorable price, but what is most important Spaulding Decon always kept us informed and always answered our calls and emails, this is a company that is 100 % client service first. I for one would have no problem saying the finest company anyone could hire for a service such as they provided for us.
Thank you Spaulding Decon! read less

After hurricane Sally had hit my hometown, it had left much destruction. For my family, the... read moreAfter hurricane Sally had hit my hometown, it had left much destruction. For my family, the damage was mostly to our roof. My insurance company had actually scheduled Spaulding Decon to come to my home. They placed tarps on my roof, removed an area of drywall that had already began to mold, and applied fans and a dehumidifier to areas that needed it. They came 3 days in a row to check the progress. Each time Fiona and her crew were very respectful, professional, and cordial. They always well informed me of their daily finds, and eagerly answered any questions I had with knowledge and know how. I would definitely recommend this crew to anyone that is in need of these types of services. read less

Their expertise and great customer care was top notch! Kyle and Jordan were very professional and helpful. I highly recommend... read moreTheir expertise and great customer care was top notch! Kyle and Jordan were very professional and helpful. I highly recommend them for any services you may need! read less

Very professional, efficient, helpful and understanding! We had a very sad situation with a family member and we couldn't... read moreVery professional, efficient, helpful and understanding! We had a very sad situation with a family member and we couldn't have made it through without their help! Highly recommend! read less

My company experienced a very tragic event on site, and we had to hire Spaulding Decon to handle the biohazard... read moreMy company experienced a very tragic event on site, and we had to hire Spaulding Decon to handle the biohazard clean up. Kyle and Jordan came and took care of it with ease, and their kind nature and swift, efficient work made the best out of a very dark situation. I can't thank them enough, and they are the best of the best. Highly recommend- thank you, Kyle and Jordan! You all are the best. read less

When my boys' father passed away unattended, surrounded by hording, Spaulding Decontamination was there. The team treated us so kindly... read moreWhen my boys' father passed away unattended, surrounded by hording, Spaulding Decontamination was there. The team treated us so kindly and every interaction was full of respect and true understanding. I highly recommend this company. The team also worked quickly, completing in 8 hours what it would have taken us years to complete.Thank you, Spaulding Decon. read less

Barbara is extremely dedicated, reliable and honest! She is always on time and does a fantastic job each time!

Very nice job so wonderful work , everything is too good

With a recent renovation of our home we had solved ALLL the issues.

Spaulding dcon has very coperative staff

I used spaulding decon tampa years ago, and very happy to go with thier work.

Staff is very cooperative

Very nice staff , excellent working skills , giving you 5 star rating .😊😊😊

Amazing work and good quality

Nice to work with laura

Having work with laura is so amazing , Laura is very prompt and positive experience.

Nice and soft spoken staff.

Positive experience working with laura , hope w'll work inn future tooo...

Great team ever , must want to work with you again in future, great group of people-miss you guys.

Great Group of people, i have done job without any complexation , laura is sooo helpfull and professional .

Laura and her team are amazing - courteous, caring, prompt, efficient, thorough. Nothing "assumed"; nothing rushed; questions thoughtfully asked, and... read moreLaura and her team are amazing - courteous, caring, prompt, efficient, thorough. Nothing "assumed"; nothing rushed; questions thoughtfully asked, and job completed without complication. Positive experience from start to finish. read less

My husband and I hired Spaulding Decon to perform meth testing in a home my daughter was about to purchase.... read moreMy husband and I hired Spaulding Decon to perform meth testing in a home my daughter was about to purchase. This townhome was listed at $350,000 in a very nice neighborhood - who would have ever thought...During our final walk through it was disclosed by a neighbor that the townhome had been used to cook meth. When I called to schedule an appointment with Spaulding Decon, Karina handled the situation with complete professionalism. Because time was of the essence, Laura came the next morning to do the testing. The house had been renovated and painted making it difficult for accurate results. Her thoroughness and investigative abilities resulted in a positive meth test. We received the report and she followed up with a phone call to make sure we understood the results. The levels were extremely high. We were able to cancel the contract and get a full refund of our deposit which is nothing compared to the well being of our daughters health. Since mandatory meth disclosure IS NOT a law in Florida, we would have never known. Laura’s expertise found what the seller had tried to hide. I am forever grateful. I highly recommend Spaulding Decon. I could not be more pleased with the way they handled what could have been a tragedy on many levels. A million thanks... read less

Have been working with Laura and she always does what she says she will. Great personality and a pleasure to... read moreHave been working with Laura and she always does what she says she will. Great personality and a pleasure to work with! read less

I am a subscriber both on YouTube and Twitter to your channel, enjoy watching your videos, wanted to go down... read moreI am a subscriber both on YouTube and Twitter to your channel, enjoy watching your videos, wanted to go down this career path but not much on it in the location I live in, you all seem like a considerate and caring bunch of people that make the best out of unfortunate situations read less

From everything that I've seen, they are very professional and caring. Definitely recommend this company!

Spaulding did an EXCELLENT job on my townhouse. I had a slow leak in my kitchen ceiling which led to... read moreSpaulding did an EXCELLENT job on my townhouse. I had a slow leak in my kitchen ceiling which led to mold and ceiling tiles falling to the floor, cabinets and countertops totally ruined. Not only that, but I had also accumulated an overwhelming amount of clutter, trash, and things I simply no longer need in my home after my daughter left for college 6 years ago. They helped with EVERYTHING!Complete Demolition and cleanse of the kitchen, eradicated the mold, washed walls, appliances, and furniture. Not only that? They cleaned every single other room in this house, and even spent an extra day helping me with my porch, shed, and garden! I am so grateful and thankful to be going forward with a baseline level of clean and order that I can now move forward with and maintain on my own. I will definitely be recommending them to anyone and everyone I know who may ever need their services! They were so kind and helpful and I appreciate it so much, thank you! Bennett, Juan, Cheryl, Kyle, and Craig, thank you again from the bottom of my heart! read less

Over a year ago someone in our family hired this company to clean up after my grandfather's death. They... read moreOver a year ago someone in our family hired this company to clean up after my grandfather's death. They cleaned up in more ways than one! I was excited to inherit some of grandma's jewelry. Instead they stole it all and even had the temerity to post disgusting photos from the death scene. read less

The Spaulding Decon crew was the nicest, most efficient and fun people I have worked with. I had a long... read moreThe Spaulding Decon crew was the nicest, most efficient and fun people I have worked with. I had a long slow leak that led to a lot of mold in my kitchen. These guys came out to remove the mold. They were quick, had great response time, and were very organized. Great personalities, great work and enjoyed having them. Very trustworthy and knowledgable people who truly cared about my family. I will recommend them to everyone!! read less

When sad and hard times happen, is good to have someone that care about the people not just a company!... read moreWhen sad and hard times happen, is good to have someone that care about the people not just a company! Kyle Kunz had show us that, his service is amazing, so nice and respectful. He is an asset to his company!. Thank you Kyle. read less

I want to thank Kyle, Tia and staff for a job well done. You were very prompt, courteous and understanding... read moreI want to thank Kyle, Tia and staff for a job well done. You were very prompt, courteous and understanding of our family tragedy and was greatly appreciated. Thank you for all you did. I will definitely recommend you to anyone needing your services. God Bless. Sincerely, Ed Kowal read less

Good job done by team

Pat and his team very professional

Mr Patrick was so good in communication, he checked all the areas and done a good job

Pat done a very good job , he resolved issues very seriously

Many thanks to Kyle and Tia for helping declutter and organize my home! They were friendly, courteous, upbeat and... read moreMany thanks to Kyle and Tia for helping declutter and organize my home! They were friendly, courteous, upbeat and made an otherwise stressful process positive. Thanks as well to Juan who helped Kyle remove some large pieces of furniture. I am pleased with the service they provided and happily recommend Spaulding Decon! read less

Everyone, and I mean everyone I spoke to in the course of completing two different site projects were professional, very... read moreEveryone, and I mean everyone I spoke to in the course of completing two different site projects were professional, very responsive, and timely. Great group of people! read less

Their team is amazing! As a property manager, it is important to have great contacts and a property we had... read moreTheir team is amazing! As a property manager, it is important to have great contacts and a property we had flooded. They did a great job saving the home and helping out on such a hectic day. A+ read less

Thank you Karina for the t-shirt very mature 🙂

This company is amazing! You will not be disappointed. They will go above and beyond to help you. They also... read moreThis company is amazing! You will not be disappointed. They will go above and beyond to help you. They also take the time in doing so. I highly recommend using them. read less

Notice anybody who gives them a bad review gets a response from the owner. The owner has to get the... read moreNotice anybody who gives them a bad review gets a response from the owner. The owner has to get the last word. And the owner is always right. This company owes me money for a job very very very well done. They didn't pay, I left a review and look at the response. It's a total lie and this is how they are over there. Also, half the 5 star reviews are friends and employees of the company. Including the last one from Karina. She's the owners secretary. read less

Working with Lauren and her team was wonderful. They exceeded all expectations and were both professional and compassionate. Would recommend... read moreWorking with Lauren and her team was wonderful. They exceeded all expectations and were both professional and compassionate. Would recommend them highly! read less

After two years of cancer treatment that left me in a cognitive funk, I hired Spaulding Decon with the intention... read moreAfter two years of cancer treatment that left me in a cognitive funk, I hired Spaulding Decon with the intention of living by the maxim of create a place for everything and keep everything in its place. The people would have been terrific if my goal had been ‘don’t worry about sorting or helping creating a system, just put where they will look tidy but don’t sort them and don’t organize and call it a day.’ But no, I needed them to help me create a workable home environment where I could understand, in my impaired state, the best practices to follow. I was desperate. They didn’t create anything—nor did they organize anything. Royal Maids could have done just as good a job as all they did was put things away without caring about creating a place for them. Did the place look better after? YES. Had they created any kind of order or system or sorted things? Or put me close to my expressed goal? NO.Things were left undone as well—on Day 2 the crew changed; the new person didn’t know what the previous person had left undone and then continued to leave those thrings undone.I was weak and vulnerable and not up for conflict while they were in my home—and in the months after. I was not after. When I eventually followed up I found them to be dismissive. They clearly did not care. I wasn’t in good enough shape to take it further then. I wish I had been. And I wish I had not hired Spaulding Decon. read less

This team was very polite and understanding to my mommas needs. She isn't always okay with new faces. I asked... read moreThis team was very polite and understanding to my mommas needs. She isn't always okay with new faces. I asked if they could please send out the same guys when they come to clean the home. Spaulding Decon did just that. I know my momma was being a pain the days they were here cleaning but they were patient with her and at some point were able to help detach her from items. 3 whole days this team dealt with my momma, kudos to you guys. We can walk in and around the living room again. It has been awhile since we have seen our mommas house. I recommend you to any of my friends with a love one who is going through the same situation. You guys were great, thank you. read less

My brother and I just used Spalding Deacon Tampa's services to clean up our mother's home in Clearwater. She was... read moreMy brother and I just used Spalding Deacon Tampa's services to clean up our mother's home in Clearwater. She was a hoarder for over 25 years who had many pets. Aaron's professional yet sensitive team immediately filled us with reassurance and they were extremely efficient in getting the whole house cleared in the time they told us it would take, 2 days. They were helpful and understanding when it came to salvaging the rare good amid so much garbage. I would highly recommend this company! read less

I found Spaulding Decon less than honorable. An estimate of $2-3000 became an invoice for over $5000 with no... read moreI found Spaulding Decon less than honorable. An estimate of $2-3000 became an invoice for over $5000 with no call or explanation. They acted like they were the injured party when I asked WHY??? They overcharged my insurance provider almost double their estimate. Unfortunate, unethical business practice to be carefully avoided PAY ATTENTION!!!!! read less

The Spaulding Decon genteman were fabulous, they were prompt, professional, and did a thorough job .I would recommend these... read moreThe Spaulding Decon genteman were fabulous, they were prompt, professional, and did a thorough job .I would recommend these guys hands down and look forward to using their services again soon.Thanks Edger and John for all your help! Super job!! read less

We hired this company for a deceased cleanup. The staff was so sensitive and professional to my family given... read moreWe hired this company for a deceased cleanup. The staff was so sensitive and professional to my family given the situation. We are very greatful for the attention we received. We didn't have to wait long for them to arrive. They stayed very late into the night to get the job done for us. We are very appreciative of the work. I would highly recommend their services if you need it. read less

Great, very pleased. Quick results and peace of mind for meth testing of property. Thank you!

Very grateful! Family tragedies are very difficult. Spaulding Decon responded immediately and did a great job while being as considerate... read moreVery grateful! Family tragedies are very difficult. Spaulding Decon responded immediately and did a great job while being as considerate as possible. read less