Spaulding Decon: Testimonials 

I really appreciate what they done for my familyI would definitely recommend this company.

Spaulding did an amazing job and over exceeded my expectations in their professionalism and skill for my situation. I... read moreSpaulding did an amazing job and over exceeded my expectations in their professionalism and skill for my situation. I greatly appreciate their high standard of service and would highly recommend them. read less

Very quick quoting process, great price, superb service and final result. The technician was right on time, the company communicated... read moreVery quick quoting process, great price, superb service and final result. The technician was right on time, the company communicated status very clearly. The work took exactly as long as they quoted and the price was great. Technician was friendly, respectful, efficient, and very effective. Very painless process and highly recommend them. read less

The people who came to my rescue were the most compassionate, efficient and kind people I have met in a... read moreThe people who came to my rescue were the most compassionate, efficient and kind people I have met in a long time. To Shannon, his kids and Gaby, THANK YOU!!! I would recommended the franchise in Aurora Colorado to anyone, without hesitation. read less

Fiona and her co-worker were professional and sensitive. This company works well with insurance, took the time to explain things... read moreFiona and her co-worker were professional and sensitive. This company works well with insurance, took the time to explain things (more than once) when we were overwhelmed and had a very quick response. Our family is extremely grateful!! read less

The McConnells provided excellent service to a family member who was having difficulty with cleaning and garbage removal at their... read moreThe McConnells provided excellent service to a family member who was having difficulty with cleaning and garbage removal at their home due to age and medical problems. The Spalding Decon team members were kind and compassionate; they worked quickly and efficiently; and did a wonderful job for a very fair price! I highly recommend Spaudling Decon! read less

Spaulding came right out to get my mother back in her home for emergency care needed. Fiona and Thad did... read moreSpaulding came right out to get my mother back in her home for emergency care needed. Fiona and Thad did a wonderful job and very concerned about the situation. Thanks to them and the service. Highly recommend. read less

Spaulding Decon does one give away a year to one lucky resident of our county and the compassion, time, and... read moreSpaulding Decon does one give away a year to one lucky resident of our county and the compassion, time, and people all together do amazing work with these difficult type clean ups! Great work Spaulding Decon!!! read less

Kirill and Mike did an outstanding job on our project in San Francisco (cleaning and decontaminating a basement and detached... read moreKirill and Mike did an outstanding job on our project in San Francisco (cleaning and decontaminating a basement and detached garage following a rodent infestation). They arrived on time, did an extremely thorough and professional job using all the right equipment and tools, and were extremely professional. They even took the time to do a few things that were outside their scope, such as clean and disinfect an armoire that was stored in the garage. Their work and clean-up were immaculate; the spaces are not only decontaminated but spic and span. I could virtually eat off of the floors. read less

Fiona, Thad & Nico were terrific. So professional & incredibly nice when I was there bc of a death in... read moreFiona, Thad & Nico were terrific. So professional & incredibly nice when I was there bc of a death in the family. Fiona in particular went out in f her way to help & provide the best service ever. read less

Spaulding Decon was such an awesome company to work with. The owners came to a home of a loved one... read moreSpaulding Decon was such an awesome company to work with. The owners came to a home of a loved one that had passed away in the home. They were very thorough in the cleaning, professional, and caring. I highly recommend Spaulding Decon from Alpharetta, GA. read less

They did a great job dealing with a somewhat sizeable mold issue in our house.

It is refreshing to work with earnest, ethical, and professional individuals. These qualities truly reflect the character I... read moreIt is refreshing to work with earnest, ethical, and professional individuals. These qualities truly reflect the character I experienced while working with Justin and Maddie. They worked delegently during my cleanup project and costs where less than we estimated, (which was a competitive estimate). They did a great job! If there is a need for their services in the future I will use them again & I have recommended them to friends and family. Thanks, their ph# is stored on my cell. read less

Working with Spaulding Decon, and Kirill in particular, was great. They were super responsive, they were early to the job... read moreWorking with Spaulding Decon, and Kirill in particular, was great. They were super responsive, they were early to the job site, worked quickly and overall were very easy to deal with. We are already using them for another job and I would recommend them to anyone. read less

Kirill and his team were very understanding and thorough. They efficiently set up their equipment and got to work, removing... read moreKirill and his team were very understanding and thorough. They efficiently set up their equipment and got to work, removing every sign of our incident. They exceeded expectations in a professional and compassionate manner. I hope I never need this service again, but if I do I will call Kirill. read less

The team from Spaulding Decon was very professional and easy to work with. I had a relatively large area in... read moreThe team from Spaulding Decon was very professional and easy to work with. I had a relatively large area in my home that needed cleaning from rodent droppings, but the Spaulding team was able to get everything cleaned up well within a reasonable time and with minimal interference to my day-to-day schedule. I also appreciated that the invoice was very clear about all associated charges and fees before I accepted the proposal. Highly recommended! read less

Received an immediate response and conscientious service. I was very pleased..

We hired this company to do mold removal. Their price was very reasonable, they were on time and did... read moreWe hired this company to do mold removal. Their price was very reasonable, they were on time and did a fabulous job. It took 5 hours. The guys were very pleasant also. I highly recommend them. Elena Smith, Troutman NC read less

Our family is enormously pleased with Spaulding Decon, they are among the few reputable companies around, they removed sixty seven... read moreOur family is enormously pleased with Spaulding Decon, they are among the few reputable companies around, they removed sixty seven years of hording and sterilized our parents home, and prepared the home for sale, and sold the home in a very reasonable time for a favorable price, but what is most important Spaulding Decon always kept us informed and always answered our calls and emails, this is a company that is 100 % client service first. I for one would have no problem saying the finest company anyone could hire for a service such as they provided for us.Thank you Spaulding Decon! read less

I am very pleased with the service, especially their willingness to work on a Saturday in consideration of our special... read moreI am very pleased with the service, especially their willingness to work on a Saturday in consideration of our special needs. Thank you. read less

This company’s responsiveness is unsurpassed! Prompt, thorough and accommodating. Great to use for emergency cleanups!

After hurricane Sally had hit my hometown, it had left much destruction. For my family, the... read moreAfter hurricane Sally had hit my hometown, it had left much destruction. For my family, the damage was mostly to our roof. My insurance company had actually scheduled Spaulding Decon to come to my home. They placed tarps on my roof, removed an area of drywall that had already began to mold, and applied fans and a dehumidifier to areas that needed it. They came 3 days in a row to check the progress. Each time Fiona and her crew were very respectful, professional, and cordial. They always well informed me of their daily finds, and eagerly answered any questions I had with knowledge and know how. I would definitely recommend this crew to anyone that is in need of these types of services. read less

My experience with Spaulding Decon was great. They were on time, caring, fast, organized, and most professional. I can highly recommend.

We had our restaurant treated by Spaulding Decon and it was a seamless process from start to finish. They were... read moreWe had our restaurant treated by Spaulding Decon and it was a seamless process from start to finish. They were on time, fast, thorough, and responsive. Highly recommend Gary and his team! read less

Their expertise and great customer care was top notch! Kyle and Jordan were very professional and helpful. I highly recommend... read moreTheir expertise and great customer care was top notch! Kyle and Jordan were very professional and helpful. I highly recommend them for any services you may need! read less

My company experienced a very tragic event on site, and we had to hire Spaulding Decon to handle the biohazard... read moreMy company experienced a very tragic event on site, and we had to hire Spaulding Decon to handle the biohazard clean up. Kyle and Jordan came and took care of it with ease, and their kind nature and swift, efficient work made the best out of a very dark situation. I can't thank them enough, and they are the best of the best. Highly recommend- thank you, Kyle and Jordan! You all are the best. read less

Very professional, efficient, helpful and understanding! We had a very sad situation with a family member and we couldn't... read moreVery professional, efficient, helpful and understanding! We had a very sad situation with a family member and we couldn't have made it through without their help! Highly recommend! read less

When my boys' father passed away unattended, surrounded by hording, Spaulding Decontamination was there. The team treated us so kindly... read moreWhen my boys' father passed away unattended, surrounded by hording, Spaulding Decontamination was there. The team treated us so kindly and every interaction was full of respect and true understanding. I highly recommend this company. The team also worked quickly, completing in 8 hours what it would have taken us years to complete.Thank you, Spaulding Decon. read less

Spaulding Decon did a great job. Always on time, always responsive and a pleasure to work with. Highly recommend.

They were amazing!!! ~ always professional, on time and thorough! They worked within our budget and answered all questions along... read moreThey were amazing!!! ~ always professional, on time and thorough! They worked within our budget and answered all questions along the way! I can't say enough! Thank you!! read less

Great company ken is a great man thank you

I was very pleased with the work and quality that Spaulding Decon performed at a project at my house. I'd... read moreI was very pleased with the work and quality that Spaulding Decon performed at a project at my house. I'd definitely recommend their services to anyone in need of their expertise. read less

Barbara is extremely dedicated, reliable and honest! She is always on time and does a fantastic job each time!

I had Spaulding Decon come out and do a meth test at my house and I was very pleased with... read moreI had Spaulding Decon come out and do a meth test at my house and I was very pleased with the whole process. They could answer any questions I had and got my results back very quick. read less

My husband and I used Spaulding Decon a couple years ago, and we were incredibly happy with their work. Unfortunately,... read moreMy husband and I used Spaulding Decon a couple years ago, and we were incredibly happy with their work. Unfortunately, the business has new owners who are downright dishonest. When they first came to our house to give us a quote, I told them that we were planning to sell our house and needed to remove the pet odor. In particular, we discussed our hardwood floors that were saturated with urine. They told me in person and in writing in the quote multiple times that they could remove the odor from the floor. After they were done, our real estate agents spoke with a floor expert who said that the odor had clearly saturated through the wood and would need to be replaced. We wrote to the owners, asking only for an explanation as to why they claimed they could remove the odor if they knew they couldn’t and we would need to replace the floors. We said that while we appreciated their efforts, we would not have included several hours of cleaning the floor had we known it needed to be replaced anyway. They first wrote that they told us removing the odor from the floor would be “out of our scope.” When I pointed out that they had written in the quote that they claimed otherwise, they wrote a very unprofessional email pointedly using my first name (not for the first time), implicitly threatening legal action, and ending with “we’re sorry you feel that way.” We acknowledge our floors were very damaged, but we hired Spaulding Decon based on their false claim that they could rectify this when they knew they couldn’t.ED: I don't know what the owners thinks would "amend" this situation, but I haven't heard from them regardless.Update: After I wrote that we never heard from them, they reached out to me via email asking what they could do. They reiterated their statement that they "have a signed Certificate of Completion and Satisfaction," a document we signed based on their false claim that the remaining odor was from our furniture and soft items, not the floor. They offered to "rectify the situation" by a) having us hire them to do more cleaning, b) having us hire them to remove the floors, or c) referring us to a cash buyer who would buy the home as is. I responded that this would not rectify the situation as a) we are not willing to pay for further services, b) they are not a flooring company with the tools and expertise to replace the floors, and c) we are not willing to sell our house at a loss. They did not respond further. While I appreciate that they reached out to me, the problem remains that we hired them and paid thousands of dollars for their services based on a claim they made that was untrue. Had they been honest, we likely would have hired a standard cleaning service with lower rates and replaced the floors without unnecessarily cleaning them first. read less

Madison and Justin were both professional and detailed in describing the process. Madison led the effort and had the... read moreMadison and Justin were both professional and detailed in describing the process. Madison led the effort and had the job completed in less time then expected. The end result was amazing. I'd highly recommend they're services if you have a challenging clean up job. read less

Nice to work with justin

Very nice and good to work again in future

Professional owners , very nice staff

Very professional team good to see you again